Privacy Policy Overview

Definitions

To provide clarity, we define important terms used throughout this privacy policy.

Personal data refers to any information relating to an identified or identifiable individual.

Processing means any operation performed on personal data, such as collection, storage, or disclosure.

A user is any individual accessing or using Talvren’s services or website.

The services offered by Talvren including consultancy and online resources.

Cookies are small data files stored on user devices to enhance experience and analytics.

Purposes of Data Processing

Talvren processes personal data to deliver, improve, and secure its services.

• Providing personalized wealth and estate planning services
• Managing customer relationships and communications
• Ensuring compliance with legal and regulatory obligations
• Improving user experience on the Talvren website
• Conducting security monitoring and fraud prevention
• Facilitating payments and business transactions
• Delivering marketing and promotional content where permitted
• Handling inquiries, support requests, and feedback

Legal Basis for Processing

Our data processing is based on applicable laws and legitimate interests.

• Performance of a contract or pre-contractual measures
• Compliance with legal obligations applicable to Talvren
• Legitimate interests pursued by Talvren or third parties
• User consent when explicitly provided

GDPR Compliance

For EU-based users or interactions, Talvren aligns with GDPR principles.

• Transparent communication regarding data processing activities
• Rights to access, rectify, erase, or restrict personal data usage
• Data portability options where applicable
• Right to object to certain types of processing
• Procedures to lodge complaints with supervisory authorities
• Implementation of technical and organizational measures to protect data

Cookies Policy

Talvren uses cookies to enhance website functionality and analyze traffic.

We employ session cookies, persistent cookies, and third-party cookies to support essential operations and analytics.

Categories include strictly necessary, performance, functionality, and targeting cookies.

Users can control cookie preferences through browser settings or the cookie management tool available on our site.

Review our full Cookie Policy

Data Sharing Practices

Talvren shares personal information with trusted partners under strict confidentiality agreements.

• Legal, business, and tax advisors involved in client service delivery
• Compliance and regulatory authorities as required by law
• Service providers supporting IT and data management functions
• Marketing partners only with user consent
• Third-party analytics and auditing entities
• Corporate affiliates under consistent privacy standards

International Data Transfers

Data may be transferred outside Canada when necessary for service provision, with appropriate safeguards in place.

Transfers comply with recognized frameworks, including contractual clauses and privacy standards ensuring data protection.

Data Retention

Talvren keeps personal data only as long as necessary for legitimate purposes and legal requirements.

Client account information is retained during the business relationship and extended as required by regulation.

Communications and consultation records are archived following privacy and compliance guidelines.

System logs related to service operation are maintained for security and troubleshooting purposes.

Upon request or expiration of retention periods, data is securely deleted or anonymized.

Data Security

Talvren is committed to protecting your business information and personal data with industry-standard security protocols to ensure confidentiality and integrity.

• Use of secure SSL encryption for all data transmissions.
• Regular software updates and security audits to prevent unauthorized access.
• Strict access controls limiting data access to authorized personnel only.

Your Privacy Rights

Talvren respects your rights regarding personal information and provides clear options to manage your data preferences and requests.

• The right to access your personal information held by Talvren.
• The right to request correction or updates to your personal data.
• The right to request deletion of your personal data where applicable.
• The right to restrict or object to certain data processing activities.
• The right to data portability in a readable format.
• The right to withdraw consent for data use at any time.
• The right to lodge a complaint with a privacy regulator if concerned.
• The right to be informed about data breach incidents impacting you.

Requesting Your Privacy Rights

You may submit requests related to your privacy rights by contacting Talvren using the information provided below. We require verifying your identity before processing.

contact@talvren.biz

Talvren aims to respond to privacy rights requests within 30 calendar days of receipt to ensure prompt handling.